How can I change my email address & password?
In order to change the email address your account is registered under, simply follow the instructions below:1.[Sign On] to your AbeBooks.co.uk account with your previous email address2. Click [My...
View ArticleHow can I change my saved shipping address?
Your AbeBooks account allows you to save and update multiple shipping addresses. If you would like to change your shipping address you can use the instructions provided below. To change your saved...
View ArticleHow can I manage my credit card details on AbeBooks?
You are able to store multiple credit cards on our secure server for use when you place an order on AbeBooks. You can also update or delete your credit cards as the details expire or change. Adding a...
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How can I find a book?
AbeBooks has two main types of searches: Quick and Advanced. The Advanced search offers numerous fields to help specify your search. Additionally, you can further refine your search through the search...
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How can I browse for books?
You can find books on a common topic by browsing the AbeBooks' subjects. A list of popular categories and features are displayed in the Browse section of the homepage. You can also click [Browse] in...
View ArticleHow can I get more information about a book before I place my order?
AbeBooks provides an online marketplace for booksellers and book buyers and the means for them to interact with each other. We do not actually own books ourselves. We therefore encourage buyers and...
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Bookseller Ratings
On AbeBooks, our Bookseller Ratings are not calculated from positive and negative feedback left by buyers. Instead, our Bookseller Ratings are calculated by the fulfillment rate of the bookseller’s...
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I was not able to find a book. How can I add a want?
AbeBooks gives you the opportunity to add a free "Want" when you are unable find an item you are searching for. You can also add a Want to the AbeBooks system if you do a search, but find that the...
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How can I order books?
Placing an order on AbeBooks is easy and safe. Please see below for step-by-step instructions: Once you have performed a search for the item you would like to purchase click on the [Add to Basket]...
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How can I pay and what payment methods do you accept?
On AbeBooks there are a number of payment methods which you can choose from. I wish to pay with Credit Card You can pay for all orders using the following cards: Visa - MasterCard - American Express...
View ArticleHow can I send a book as a gift to another person?
On AbeBooks you may wish to place an order and have it shipped to a third party as a gift. To send an order to an alternative shipping address simply follow the step-by-step instructions below:1. Once...
View ArticleHow can I get an invoice for my order?
We understand that you may need an invoice or statement for your order. The email confirming that the bookseller has processed the order is stored in your account under [View My Emails]. As the...
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What are your shipping rates?
AbeBooks bookseller members listing on our site set their own shipping rates and times. These rates will vary depending on the location of the bookseller in relation to the buyer, the method of...
View ArticleHow can I track my order?
Thank you for ordering on AbeBooks.co.uk. Once you have placed your order successfully, we notify the bookseller. The bookseller will then update the order online or contact you via email if you are...
View ArticleHow can I contact the Bookseller?
AbeBooks provides an online marketplace for booksellers and book buyers and the means for them to interact with each other. We do not actually own books ourselves. We encourage you to communicate with...
View ArticleHow can I cancel my order?
Occasionally, you may need to cancel your order after you have placed it online. You can cancel your order before the bookseller has indicated that the book has been shipped. To cancel your order:1....
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I have not received my book – what can I do?
If you think that your book should have already arrived, please sign onto your account and check the estimated delivery date of your order. [Sign On] to your AbeBooks.co.uk account Select [View My...
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My book is not as described, damaged, wrong book – what can I do?
If the book that you have received is not as described, the incorrect item or was damaged during shipping, you can return the book to the bookseller for a refund. We recommend that you first contact...
View ArticleI have changed my mind – can I return a book?
You can request a return for any order made through AbeBooks. In fairness to the bookseller, please return the book as soon as you receive it. To initiate a return for a book:1. [Sign On] to your...
View ArticleReturns & Refunds Overview
Our booksellers strive to maintain an excellence in customer service and customer satisfaction. With that goal in mind, our booksellers guarantee the condition of every book as it is described on our...
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